Payment Policy

Effective Date: January 17, 2025

At ChicLuxer, we want to ensure a smooth and secure payment process for all our customers. Below is our Payment Policy, outlining the available payment methods, billing process, and payment security practices.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
  • PayPal: You can also pay using PayPal, which is a fast and secure payment option.
  • Apple Pay: For customers using Apple devices, Apple Pay is a convenient option for payment.
  • Google Pay: If you prefer using Google Pay, we offer this option at checkout for Android users.
  • Gift Cards: ChicLuxer also accepts gift cards issued by our company, which can be redeemed during checkout.

2. Payment Authorization

  • When you place an order, your payment will be authorized through your chosen payment method. However, the payment will only be processed once your order has been successfully confirmed and shipped.
  • If payment authorization is unsuccessful or fails, your order will be placed on hold, and you will be notified to provide an alternate payment method.

3. Billing Information

  • You agree to provide accurate and complete billing information during the checkout process. This includes your name, address, phone number, email address, and payment details.
  • If there are any issues with your billing information, such as an incorrect address or expired credit card, we may contact you for clarification or to request updated information before processing your order.

4. Currency and Charges

  • All prices on our website are listed in U.S. Dollars (USD).
  • For international customers, please note that your financial institution may apply foreign exchange fees or conversion charges when processing your payment. These charges are the responsibility of the customer.

5. Security

  • SSL Encryption: We use Secure Socket Layer (SSL) encryption to protect your personal and payment information. This technology ensures that all data transmitted during the checkout process is secure and private.
  • Payment Gateways: We use reputable third-party payment processors, such as PayPal, Apple Pay, and Google Pay, to ensure secure transactions. These payment processors adhere to the highest security standards to protect your financial data.
  • Fraud Prevention: To prevent fraud, we may perform additional checks on high-risk transactions. If there is any suspicion of fraudulent activity, we reserve the right to cancel or delay the processing of your order.

6. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email detailing your order and payment. This email serves as proof of purchase and will include a summary of your items, shipping details, and an estimated delivery date.

7. Refunds

Refunds will be processed in accordance with our Refund and Returns Policy. If you are eligible for a refund, the payment will be refunded to the original payment method used for the purchase. Please note that processing times may vary depending on the payment provider.

8. Payment Disputes

If you initiate a payment dispute or chargeback, we may request documentation or additional information regarding the transaction. Any unresolved payment disputes may result in the cancellation of your order, and you may be held responsible for any fees or charges related to the dispute.

9. Changes to Payment Policy

ChicLuxer reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns regarding payment or billing, please contact our customer service team:

ChicLuxer
1100 Chicago Avenue, Fresno, California, United States
Phone: 559-620-2190
Email: info@chicluxer.com
Website: ChicLuxer Payment Policy