Sales Policy

Effective Date: January 17, 2025

At ChicLuxer, we aim to provide a seamless and secure shopping experience for all our customers. This Sales Policy outlines our procedures and expectations regarding the purchase of products from our website. By placing an order on our website, you agree to the terms and conditions stated in this policy.

1. Product Availability

All products available for sale on our website are subject to availability. While we make every effort to ensure accurate product listings, we cannot guarantee that stock levels will always be accurate. If an item you ordered becomes unavailable, we will notify you and offer the option to:

  • Select a similar product.
  • Cancel the order for a full refund.

2. Pricing

Prices for our products are listed on our website and are subject to change without prior notice. All prices are in US Dollars (USD) and exclude taxes, shipping, and handling charges unless otherwise specified.

  • Taxes: Sales tax will be applied to orders based on the shipping address and local tax laws.
  • Discounts and Promotions: Any promotional offers, sales, or discounts are valid for a limited time and may be subject to specific terms and conditions. We reserve the right to change or discontinue promotions at any time.

3. Order Processing

Once you place an order, we will send you an email confirmation with the details of your purchase. This email is not an acceptance of your order, but a confirmation that we have received it. Your order will only be processed once payment is successfully completed and we have verified your payment details.

  • Order Review: We reserve the right to cancel or refuse any order at our discretion, including orders that appear to be fraudulent or involve incorrect payment information.
  • Order Confirmation: You will receive a second email once your order has been shipped, which will include tracking information.

4. Payment Methods

We accept the following payment methods on our website:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: For secure online payments.
  • Gift Cards: If available.

Payments are processed securely through trusted third-party payment gateways. By submitting your payment information, you authorize us to charge the applicable fees for your order.

5. Shipping and Delivery

We offer various shipping options to deliver your order to you. Shipping charges are calculated at checkout based on your location and the shipping method you choose.

  • Processing Time: Orders are typically processed within 1-2 business days.
  • Shipping Methods: We offer standard, expedited, and overnight shipping options.
  • International Shipping: Currently, we only offer shipping within the United States. For international shipping inquiries, please contact us directly.
  • Delivery Times: Delivery times vary depending on the shipping method and destination.

6. Order Modifications and Cancellations

Once your order has been placed and payment has been processed, we are unable to modify or cancel it. If you need to make a change to your order, please contact us immediately at info@chicluxer.com. We will do our best to accommodate your request if the order has not yet been processed.

7. Customer Responsibility

By placing an order, you confirm that the information you provide is accurate and complete. It is your responsibility to ensure the correct billing and shipping address is entered at checkout. ChicLuxer is not responsible for delays or issues arising from incorrect or incomplete address information.

8. Return and Refunds

Our Refund and Returns Policy provides detailed information on how to return products, request refunds, and exchange items. Please refer to that policy for further details on the steps involved in processing returns and refunds.

9. Limitation of Liability

ChicLuxer is not responsible for any loss or damage resulting from the use of our products, except as expressly stated in the product warranty or as required by law. Our total liability is limited to the amount paid for the product.

10. Changes to This Sales Policy

ChicLuxer reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

For any questions or concerns regarding our sales policy, please contact us:

ChicLuxer
1100 Chicago Avenue, Fresno, California, United States
Phone: 559-620-2190
Email: info@chicluxer.com
Website: ChicLuxer Sales Policy

Thank you for shopping with ChicLuxer!